Terms of Service | Summitara Events (micebali.com)

Terms of Service

**These terms govern your use of micebali.com and any enquiry you send us. In plain language: Summitara Events is a MICE planning and concierge brand that arranges Bali corporate events through Bali Premium Trip and vetted licensed venues and suppliers. We are not the venue owner, not a booking guarantor, and not a licensed financial, legal or tax adviser. Reading a page or sending a WhatsApp does not create a contract.** These terms are effective as of 2026 and may be updated; the version on this page at the time of your enquiry applies.

Who are you contracting with?

Summitara Events is the publishing brand of micebali.com. The site is published by Juara Holding Group. Enquiry handling, quoting and on-the-ground event delivery are performed by our operating partner, Bali Premium Trip, working with independently licensed venues, PCOs, transport operators, certified guides and hospitality suppliers across the Nusa Dua-Jimbaran-Ubud MICE corridor.

We want this stated bluntly so there is no confusion for the corporate buyers, PCOs and incentive houses who use this site: Summitara Events acts as a concierge and broker. We arrange access to third-party venues and services. We do not own the Bali Nusa Dua Convention Center, the Bali International Convention Centre at The Westin, Merusaka Nusa Dua, the AYANA-cluster ballrooms, or any hotel, fleet or catering asset referenced on this site. Capacities and figures we publish are indicative, date-stamped, and always subject to confirmation by the venue or supplier at the time of contracting.

What these terms cover

Item What it means for you
Use of the site You may read, cite and share our content for lawful planning purposes. You may not scrape, republish wholesale, or misrepresent us as the asset owner.
Enquiries Sending a WhatsApp or email is a request for information, not a confirmed booking.
Quotes Any quote is a proposal, valid for the period stated in it, and subject to live venue and supplier availability.
Contracting A binding event agreement exists only when a written proposal is signed and the required deposit is settled with the contracting party.
Currency All contracted prices are denominated in Indonesian Rupiah (IDR); USD figures are reference-only.

How do quotes and bookings actually work?

Prices you see on micebali.com are planning anchors, not offers. When you enquire, we return a written proposal built around live venue and supplier availability. That proposal, once countersigned and deposited, is the contract, and its terms (cancellation windows, force majeure, payment schedule, service scope) govern over anything on this website.

All amounts we quote and contract are priced in Indonesian Rupiah. Under Bank Indonesia Regulation No. 17/3/PBI/2015 on the Obligation to Use Rupiah, every transaction settled in Indonesia must be priced, invoiced and contracted in IDR. Any USD or SGD figure we show is a clearly labelled “for reference only” conversion and is never the contractual currency. Exchange-rate movement between quote and invoice is carried in IDR terms. All figures are marked “as of 2026, subject to change.”

Because we are a broker, cancellation and refund terms flow from the underlying venue and supplier contracts. We disclose those terms in your proposal before you commit. We do not add hidden surcharges after signature.

Your responsibilities as a planner or delegate

Bali is a live regulatory environment, and using this site means you accept responsibility for verifying rules that apply to your specific group. We help you plan around them; we cannot waive them.

  • Currency and cash movement. Under Indonesia’s Law No. 8 of 2010 on money laundering, anyone carrying cash or payment instruments worth IDR 100,000,000 or more into or out of Indonesia must report to the Directorate General of Customs and Excise. In May 2026, Bank Indonesia tightened undocumented cash foreign-currency purchases from USD 50,000 to USD 25,000. We advise delegates to exchange into IDR at licensed money changers displaying official Bank Indonesia QR codes.
  • Provincial conduct rules. Governor Wayan Koster’s Circular Letter SE No. 7 of 2025 requires foreign visitors to pay the tourist levy via the official Love Bali platform, use certified guides and licensed transport, stay in legally licensed accommodation, follow temple and public-space codes, and observe the ban on single-use plastics at venues. Business or work without proper documentation is not permitted.
  • Entry documents. Passports need at least six months’ validity beyond arrival and two blank pages. Visa-on-arrival and e-visa eligibility must be checked per delegate nationality close to contract signature, not assumed.

You are responsible for your own compliance. We provide current, date-stamped guidance in good faith, but rules change and enforcement is tightening.

What we are not liable for

We limit our liability honestly, because we are an intermediary. To the maximum extent permitted by Indonesian law, Summitara Events, Bali Premium Trip and Juara Holding Group are not liable for:

  1. Acts, omissions, delays, cancellations or service quality of independent venues, hotels, transport operators or suppliers, whose own terms govern their performance.
  2. Losses caused by traffic and transfer-time constraints in the corridor, which remain a known variable as connectivity upgrades run through 2030.
  3. Decisions you make from planning content on this site, which is informational, not professional financial, legal, tax or immigration advice. We are not a licensed adviser in those fields; consult a licensed professional for definitive guidance.
  4. Force majeure, regulatory change, or enforcement actions outside our reasonable control.

Nothing here excludes liability that cannot lawfully be excluded under Indonesian law.

How we handle your data

When you contact us by WhatsApp (+62 811 2859 0000) or email (sales@balipremiumtrip.com), we collect only what we need to answer your enquiry: your name, contact details, and event brief.

We process personal data in line with Indonesia’s Personal Data Protection Law, Law No. 27 of 2022 (UU PDP). For international planners, we also work in an EU General Data Protection Regulation (GDPR)-aware manner. You have the right to access, correct, or request deletion of your data, and to withdraw consent to further contact. We share your details with the specific vetted venues and suppliers needed to build your proposal, and we do not sell your data. To exercise any data right, email sales@balipremiumtrip.com with “Data Request” in the subject line.

Contact and updates

For enquiries, quotes or data requests, reach us on WhatsApp at +62 811 2859 0000 or by email at sales@balipremiumtrip.com. We may revise these terms as regulations and our services evolve; the current version always lives on this page and applies from the date shown above. If any provision is found unenforceable, the remainder stays in force. These terms are governed by the laws of the Republic of Indonesia.

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